Effective Date: September 16, 2026

Website: wmoqfm.com

Sugar Valley Broadcasting, LLC ("SVB"), operator of WMOQ-FM ("WMOQ," "we,"
"us," or "our"), respects the privacy of visitors to wmoqfm.com.

This Privacy Policy explains the types of information that may be collected
through the WMOQ website, how that information may be used, when information
may be shared, and the choices available to website visitors.

1. Information We Collect

WMOQ may collect information that you voluntarily provide through forms or
other features on the website.

Depending on the form or service you use, this information may include:

  • Your name
  • Email address
  • Telephone number
  • Business or organization information
  • Song requests and dedications
  • Advertising inquiry information
  • Proposed remote broadcast information
  • Community event information
  • Podcast or guest inquiry information
  • Business supporter information
  • Website or accessibility reports
  • Messages or other information you choose to provide
  • Supporting links
  • Uploaded flyers, logos, or similar materials

Not every form requires every type of information listed above. Information
submitted through website forms is not automatically published to the website.

Please provide only information needed for your request. Do not submit
passwords, payment-card details, Social Security numbers, medical records, or
other sensitive information through these forms. Uploaded files may contain
embedded information, such as image location metadata; remove information you
do not intend to share before uploading.

2. How We Use Information

Information submitted through the WMOQ website may be used to:

  • Respond to questions or requests
  • Process song requests or dedications
  • Review advertising inquiries
  • Evaluate remote broadcast requests
  • Review community event submissions
  • Respond to contest-related support requests
  • Address website or accessibility issues
  • Review podcast or guest inquiries
  • Review business supporter inquiries
  • Operate, maintain, secure, and improve the website
  • Prevent spam, abuse, fraud, or unauthorized activity

Public Use Of Submitted Information

Content submitted for broadcast or publication may be used by Sugar Valley
Broadcasting on air, on its websites, or on its official social media. This
includes song dedications, community announcements, business listings, and
podcast contributions.

Private contact details and information submitted solely for inquiries,
support, or accessibility assistance will not be published without your
permission.

3. Marketing And Promotional Use

WMOQ does not currently use information submitted through website forms for
newsletters or other marketing communications, including promotional emails,
text messages, or messages through other messaging apps.

WMOQ may still contact you to respond to your submission or handle the request
you made.

Submitting an inquiry or request through the website does not by itself
constitute blanket consent to receive unrelated marketing communications.

4. Sharing Of Information

WMOQ may disclose information to service providers that assist in operating,
maintaining, securing, or supporting the website and related services.

These providers may include website hosting and technical support providers,
email providers, security services, and providers of streaming, embedded, or
externally hosted content. Big Mountain Computers provides website hosting and
technical support and may access information when needed to perform that work.

The information available to a provider depends on the service being used.
Website form submissions are not automatically shared with streaming or video
providers. Those providers may receive technical information when a visitor's
browser connects to their services, as described below.

Other Sharing

WMOQ does not sell, rent, or exchange personal information submitted through
this website or listener/contact lists.

WMOQ does not share private website submissions with advertisers, sponsors,
contest partners, event organizers, affiliated businesses, podcast or program
partners, or other outside organizations, except for the operational
service-provider and legal or safety disclosures described in this section.

Content submitted for broadcast or publication may be made public as described
in Section 2. That public use is separate from sharing private submissions
with outside partners.

WMOQ may also disclose information when reasonably necessary to comply with
applicable law or valid legal process, or to protect the rights, property,
security, or safety of WMOQ, its users, or others.

5. Website Forms And Storage

Website form submissions are stored privately within the website's WordPress
system. The website includes forms for:

  • Song requests
  • General contact
  • Advertising inquiries
  • Remote broadcast requests
  • Community event submissions
  • Contest support
  • Website and accessibility reports
  • Podcast or guest inquiries
  • Business supporter inquiries

Some forms allow restricted uploads, such as community event flyers or business
logos. Submitting a form does not automatically publish its contents.

Email notifications for advertising inquiries are sent to
liliana@wmoqfm.com. Notifications for other
website forms are sent to contact@wmoqfm.com.
Authorized station personnel review submissions and route inquiries to the
appropriate staff as needed.

6. Technical And Security Information

When a visitor interacts with the website, certain technical information may
be collected automatically for website operation, security, troubleshooting,
and abuse prevention. Depending on the interaction, this may include:

  • Browser or device information
  • The page from which a form was submitted
  • Submission date and time
  • Security-related information
  • Internet Protocol (IP) address information in hosting or server logs

Website form security records use a salted hash derived from an IP address
rather than storing the IP address itself within the form record. A hashed
identifier is not a guarantee of anonymity.

Separate hosting or server logs may retain IP addresses as part of ordinary
server operation and security.

7. Cookies And Local Browser Storage

The website uses browser storage and cookies for website functionality:

  • The audio player uses local browser storage to remember volume preferences.
  • Administrative login areas use cookies for authorized station or website
    personnel.

Third-party streaming and embedded-media services may use their own cookies
or browser storage.

WMOQ does not currently operate a separate website analytics platform,
advertising pixel, retargeting system, heatmap, or session-recording tool on
this website. Streaming and video providers may perform their own measurement.

If WMOQ introduces analytics, advertising tracking, or similar technology, we
will review and update this policy and provide any notices or choices required
by applicable law.

8. Streaming Audio

WMOQ provides online radio streaming through Cirrus / Securenet Systems.

When a visitor listens to the stream, the visitor's browser or device
communicates directly with the streaming provider. The provider may receive
technical information such as IP address, browser or device information, and
request information.

The provider's handling of information is subject to its own
Privacy Policy.

Listening to the WMOQ stream does not require a public WMOQ website account.

9. Embedded And Third-Party Content

The website may display or embed content supplied by third parties, including:

  • YouTube videos or playlists
  • Google-provided services associated with YouTube
  • Streaming content
  • Album artwork and thumbnails
  • Links or content from external publishers
  • Other remotely hosted media

When third-party content loads, your browser may communicate directly with
that third party. The third party may receive information such as your IP
address, browser or device information, and referring-page information.

We use YouTube's privacy-enhanced embed address where supported. This does not
make playback anonymous or eliminate third-party data collection. YouTube and
Google handle information under the
Google Privacy Policy.

Third-party websites and services operate under their own privacy policies.
WMOQ does not control the privacy practices of independent third parties.

10. External Links

The website may contain links to websites operated by advertisers, sponsors,
community organizations, news publishers, social media platforms, or other
third parties.

WMOQ does not control the privacy practices, content, or security of these
independent websites. Visitors should review an external website's privacy
practices before providing personal information to it.

11. Information Retention

WMOQ retains website information for operational and business purposes.

Under the current website configuration, closed or spam inquiry records become
eligible for scheduled deletion when the original submission is more than
365 days old.

Open or unresolved inquiries are not automatically deleted based solely on age
and may remain available until the inquiry is resolved or otherwise handled.

Different retention periods may apply to:

  • Server and security logs
  • Website backups
  • Email correspondence
  • Records that must be retained because of a dispute, investigation, legal
    requirement, or other legitimate business need

Deletion from the active website does not necessarily result in immediate
deletion from existing system backups.

The ordinary inquiry-retention period does not delay deletion required by
applicable law, including the handling of children's information described
in Section 12.

12. Children's Privacy

WMOQ requires contest winners to be at least 18 years old and does not use
children as on-air participants.

The WMOQ website is intended for a general audience and is not directed to
children under 13. Children under 13 should not submit personal information
through the website's forms.

WMOQ does not knowingly collect personal information directly from children
under 13 through the website without any parental consent required by
applicable law.

If we learn that we have collected such information without the required
consent, we will stop using or disclosing it and promptly delete it, except
where applicable law requires retention. Our ordinary inquiry-retention period
does not delay this process.

A parent or guardian who believes a child under 13 has submitted personal
information may contact Marc McMain at
contact@wmoqfm.com or 706-438-3060 to request review
and deletion. We may take reasonable steps to verify the requester's
relationship to the child.

13. Intended Audience

The WMOQ website is intended primarily for listeners, businesses,
organizations, and other visitors in the United States.

Visitors outside the United States may also access the website. Information
is processed in the United States, and third-party providers may process
information in other countries. This description of our intended audience
does not limit any privacy protections required by applicable law.

14. Information Security

WMOQ and its technology providers use administrative and technical measures
intended to protect website information from unauthorized access, disclosure,
alteration, loss, or misuse.

Access to private website submissions is limited to authorized personnel and
service providers who require access for legitimate operational or technical
purposes.

No internet-connected system or method of electronic storage can be guaranteed
to be completely secure.

15. Your Privacy Requests

Visitors may contact WMOQ regarding personal information submitted through
the website. Depending on the circumstances and applicable requirements,
requests may concern:

  • Information previously submitted
  • Correction of inaccurate information
  • Removal or deletion of information
  • Concerns regarding use or disclosure of information
  • Other applicable privacy rights

Requests should be sent to:

Marc McMain, Privacy Contact

WMOQ-FM / Sugar Valley Broadcasting, LLC

Email: contact@wmoqfm.com

Phone: 706-438-3060

WMOQ may need to verify the identity of the person making a request before
acting upon it. We will handle applicable privacy-rights requests in accordance
with the law.

16. Changes To This Privacy Policy

WMOQ may update this policy when its website, services, business practices,
providers, or information-handling practices change.

The current version will be posted at wmoqfm.com with its effective or
last-updated date. We will provide additional notice or obtain consent for
changes where required by applicable law.

17. Contact WMOQ

Questions or concerns about this policy or website privacy practices may be
directed to:

Sugar Valley Broadcasting, LLC / WMOQ-FM

Privacy Contact: Marc McMain

Email: contact@wmoqfm.com

Phone: 706-438-3060

Mailing Address: PO Box 649, Monroe, GA 30655